Tuggs

Your Account and Plan

How to cancel your subscription, or simply take a break

Can I cancel the subscription?

What if I don't want regular deliveries?

Can I cancel an order?

How to view your dog's portion recommendation

How you can benefit from sharing the Tuggs love!

Refer a friend

How do I split meals between my dogs?

How do I log into my account?

What are Tuggs' rules for accounts per household and their impact on delivery services?

Your Account

Payment options for purchasing your Tuggs food

Paying for your boxes

When will my payment be taken?

Can I choose my payment date?

Two options for using your introductory discount to save on your first Tuggs order

Applying your sign-up discount

What are the policies for managing subscriptions, returns, and refunds at Tuggs?

Payment and Billing

Four simple steps to adjust the number of pouches in your Tuggs delivery

Adding and removing pouches from your plan

Updating your dog's weight

Easy steps to add a dog and their details to your online account

Adding a dog to your plan

You know your dog best, so we have easy steps to adjusting your pouch size to suit you and your dog

Changing your dog's pouch size

Removing a dog from your plan

Changing your dog's recipe selection

Removing your details

Simple steps to reactivate your Tuggs plan

Resuming your subscription

An explanation for why we cannot accept returns

My dog doesn't like a particular recipe, can I exchange or return it?

Adjusting a puppy's portion size

Making Changes

Create Plan

About Us

Recipes

Find answers and get help from Intercom Support and Community Experts

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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