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The Trial Box

An explanation of the details and what is included in your trial box order from Tuggs

Updated over a week ago

Upon joining Tuggs, a trial box will be provided to kickstart your dog's transition smoothly. Throughout this period, our specialised transition team will be available for assistance. Upon box arrival, expect a call to ensure everything is going well and to adjust your account if needed.

The trial box duration varies based on your plan, lasting either 1 or 2 weeks. You'll have the option to choose trial recipes during signup, which can later be modified through your dashboard for subsequent deliveries.

Please be aware: once the trial box order is placed, changes or cancellations are not possible. However, you can pause your plan to halt future orders.

What's inside the trial box?

Included with the meals are:

  • Our Welcome Brochure, containing essential information and feeding tips!

  • 'Refer a Friend' cards for sharing in the park to earn credit on future Tuggs orders

  • A recipe card detailing the nutritional and ingredient breakdown of your selected recipes

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