Skip to main content

Tuggs Subscription vs. the Tuggs Shop: What's the Difference?

Deciding how best to try Tuggs

There are two ways to buy Tuggs, and each one is designed for a different purpose. Here's a quick guide to help you understand which is right for you and your dog.


The Personalised Subscription Plan

Our subscription is the heart of what Tuggs does. When you sign up, you complete a short quiz about your dog, including their breed, age, weight, activity level, and health goals. Our algorithm then builds a feeding plan tailored specifically to your dog, including the right recipe, the right pouch size, and the exact daily amount to keep them at a healthy weight.

Your meals are then delivered on a regular schedule, so you never have to think about running out. You can pause, skip, or adjust your plan at any time.

This is the best option if you want:

  • A complete, balanced daily diet for your dog

  • Portion sizes and recipes chosen specifically for your dog's needs

  • The convenience of regular, automatic deliveries

  • Ongoing support from our team to adjust your plan as your dog's needs change

To get started, build your dog's plan at tuggs.uk/plans/creator/pet_count.


The Tuggs Shop

The Tuggs Shop at tuggs.uk/shop is a one-off purchase option. It's designed for customers who want to top up with treats, supplements, or accessories, or who want to try Tuggs meals without committing to a subscription.

There is no quiz or personalisation involved with a shop order. You simply browse, add to your basket, and check out. Feeding guidelines for meals purchased through the shop can be found in our general feeding guide.

This is the best option if you want:

  • Treats, supplements, or accessories as a standalone purchase

  • To try Tuggs meals before signing up for a subscription

  • A one-off order rather than a recurring delivery

  • Gifts for another dog owner


Which Should I Choose?

Personalised Subscription

Tuggs Shop

Tailored feeding plan

Yes

No

Regular automatic deliveries

Yes

No (unless via subscribe and save)

One-off purchase

No

Yes

Fresh meals available

Yes

Yes

Treats and supplements

Yes (as add-ons)

Yes

Accessories

No

Yes

Best for

Complete daily nutrition

Top-ups and trying Tuggs


Can I do both?

Absolutely. Many of our customers have a subscription running for their dog's daily meals and use the shop separately to pick up treats, supplements, or extras between deliveries.


If you are not sure which option is right for you, our team is happy to help. Drop us a message at [email protected] and we will point you in the right direction.

Did this answer your question?