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What are the delivery options provided by Tuggs, and how can I adjust my scheduling or understand the costs?

Understanding Tuggs Delivery Options and Adjustments

Tuggs allows customers to select various delivery schedules to suit their needs. Whether you prefer weekly, bi-weekly, or monthly deliveries, Tuggs provides flexibility in delivery options, ensuring convenience for all customers. With some plans you can select a 6 week frequency.

Delivery Frequency Options

  • Weekly Deliveries: Exclusively for customers with large dogs who need frequent restocking.

  • Bi-weekly (every two weeks) Deliveries: Provides a balance between storage and frequency.

  • Monthly Deliveries: Ensures fewer deliveries for those who prefer to stock up at once.

You can choose the frequency that works best for you to maintain your supply without worrying about storage limitations or excess products.

Adjusting Your Delivery Schedule

To adjust your delivery frequency, follow these steps:

  1. Log in to your Tuggs account.

  2. Navigate to the “My Plan” section.

  3. Select your preferred delivery schedule (weekly, bi-weekly, or monthly).

Your chosen delivery frequency will be applied moving forward based on the adjustment made.

Payment Terms for More Frequent Deliveries

If you select more frequent deliveries (such as weekly or bi-weekly), note that Tuggs charges on a per-delivery basis. This approach is designed for convenience, especially for customers with limited storage capacity, as smaller, more frequent quantities can be managed easily.

Additional Storage Tips

  • Customers who opt for increased delivery frequencies can maximise convenience by storing up to five pouches in their refrigerator. This allows easy access and ensures the first-in, first-out usage principle is followed.

By understanding Tuggs' flexible delivery options and payment conditions, customers can create personalised schedules that suit their needs best while effectively managing storage constraints.

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